xxx99 Privacy Policy

1 Introduction

xxx99 (referred to hereinafter as "we", "our", or "the platform") operates a trusted online gaming and sports betting platform for players in Bangladesh. This privacy policy explains how we collect, use, store, and protect your personal information while you use our website (https://xxx99.cam).

By registering on our platform or using our services, you are considered to have accepted the terms of this privacy policy. Please read this policy carefully. If you disagree with any part of it, please refrain from using our platform.

2 What Information We Collect

We collect various types of information when you create an account on xxx99 and use our services. This information comes from two main sources — what you provide directly and what is collected automatically.

2.1 Information You Provide

• Full name and date of birth (for age verification)
• Valid email address and password
• Mobile number (to facilitate transactions via bKash, Nagad, Rocket, or Upay)
• Bank account details (for bank transfers)
• National ID card or passport details (for KYC verification)
• Address and location information

2.2 Automatically Collected Information

• IP address and device identity
• Browser type and operating system
• Platform usage history and navigation patterns
• Login time and session information
• Betting history and gaming activity
• Records of deposit and withdrawal transactions
• Data collected from cookies and similar tracking technologies

3 How We Use Your Information

xxx99 uses your personal information only for the following legitimate purposes. Your information is not used for any unauthorised purpose.

3.1 Account Management

We use the information you provide to create, verify, and manage your xxx99 account. This includes identity verification (KYC), age confirmation, and ensuring the security of your account.

3.2 Financial Transactions

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳100 and the minimum withdrawal is ৳800.

3.3 Customer Support

Your information is used to resolve your issues and provide 24/7 live chat support in Bengali.

3.4 Responsible Gaming

We analyse information to monitor your gaming activity, ensure responsible gaming, and prevent problematic behaviour.

3.5 Fraud Prevention

We use information to detect and prevent suspicious activity, money laundering, and other illegal activities.

3.6 Service Improvement

Anonymised data is analysed to improve the xxx99 platform, gaming experience, and overall service quality.

4 Information Storage and Protection

xxx99 uses industry-standard, state-of-the-art security technology to keep your information safe. Our security measures are regularly updated and improved.

4.1 Encryption Technology

Our platform uses SSL (Secure Socket Layer) encryption, which keeps all data exchanged between you and our servers secure. All payment-related information is protected with an additional layer of encryption.

4.2 Data Retention Period

We retain your information for as long as your account is active and for as long as necessary to meet legal obligations. Financial transaction records may be retained for a specified period even after an account is closed.

4.3 Access Control

Only authorised staff may access your information, and only for necessary reasons. All access is logged and regularly audited.

5 Information Sharing and Disclosure

xxx99 does not sell your personal information to any third party or disclose it unnecessarily. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Information necessary for operations may be shared with payment processors (bKash, Nagad, Rocket, Upay, banks), game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.), and technology service providers. These partners operate under strict confidentiality agreements.

5.2 Legal Obligations

We may be legally required to provide information in response to valid legal orders from government authorities, court directions, or regulatory requirements.

5.3 Fraud and Crime Prevention

Information may be shared with relevant authorities for the purpose of preventing financial fraud, money laundering, or other serious crimes.

5.4 Business Transfer

In the event of a significant change in the ownership or management of xxx99, your information may be transferred to the new entity, but the terms of this policy will remain in force.

6 Cookie Policy

Cookies are small data files stored in your browser. xxx99 uses cookies for various purposes.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the platform — such as maintaining login sessions, security verification, and displaying your balance. They cannot be disabled.

6.2 Analytics Cookies

Anonymous statistics are collected to understand how users interact with our platform and to improve our services.

6.3 Functional Cookies

These cookies are used to store your preferences, language settings, and personalised experience.

You can manage cookies from your browser settings. Please note, however, that disabling certain cookies may limit the functionality of the platform.

7 Your Rights

As a user of xxx99, you have the following rights regarding your own information. We respect these rights and are committed to protecting them.

7.1 Right to Know

You may contact us at any time to find out what information we hold about you.

7.2 Right to Correction

If your account contains incorrect or outdated information, you may request that it be corrected. Some information can be updated directly from the profile section of your account.

7.3 Right to Deletion

Subject to certain conditions, you may request the deletion of your personal information. However, we may be obliged to retain certain information due to legal and regulatory requirements.

7.4 Right to Object to Processing

You may at any time request that your information not be used for marketing purposes and that promotional communications be stopped.

8 Protection of Minors

xxx99 strictly prohibits registration and participation by anyone under the age of 21. This platform operates for those aged 21 and above only.

We verify age at the time of registration and may ask you to present a national ID card or other government-issued identification if required. If we learn that a minor has registered on our platform, we will immediately close that account and delete all associated information.

We do not intentionally collect any information from minors.

9 Third-Party Links and Services

The xxx99 platform incorporates services from third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft) and payment service providers (bKash, Nagad, Rocket, Upay).

These third parties have their own privacy policies that are outside the control of xxx99. We are not responsible for the privacy practices of these third parties. It is recommended that you read their privacy policies before using their services.

We ensure that all third parties we work with meet minimum data protection standards and are bound by contract.

10 Privacy Policy Changes

xxx99 reserves the right to change, update, or amend this privacy policy as needed. If there are any significant changes to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email
• A notice will be displayed when you log in to the platform
• The "Last Updated" date at the top of this page will change

If you continue to use the platform after changes are made, you will be considered to have accepted the updated policy. We therefore recommend visiting this page regularly.

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. The xxx99 privacy team is always ready to assist you.

For any privacy-related complaints or requests, we aim to respond as quickly as possible. For further assistance, visit our support page.